Fieldbit‘s hands-free, real-time augmented reality (AR) visual collaboration solution empowers service organizations’ field workforce and end users to restore equipment uptime faster than ever before, by enabling on-site engineers to collaborate with service center experts on complex machinery fixes. Fieldbit’s proprietary out-of-the-box, enterprise class solution combines live video streaming, commercially available smart glasses, and cloud computing to create one shared view of equipment. This shared view can be augmented with superimposed graphic and video annotations delivered in real time, helping the on-site engineer to effortlessly zero in on what needs to be fixed and how.
The benefits are increased productivity for end users, and complete knowledge capture of service procedures to help field service companies overcome the challenges of an aging workforce, a shortage in trained professionals, and increasing MRO complexity.
“The field service industry has been eagerly awaiting the arrival of AR solutions,” said Evyatar Meiron, CEO of Fieldbit. “We are delighted to be able to add value to ClickSoftware customers by delivering a faster, more effective field service once the workforce arrives on site. The new partnership will also enable ClickSoftware to optimize the deployment of field service teams, for the benefit of end customers.”